Terms of Service

Effective Date: 13 March 2025

Business Name: ByteCraft Forge

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.

2. Services Provided

ByteCraft Forge provides technology repair, IT support, and related services as advertised on our website. All services are subject to availability and may change without notice.

We reserve the right to refuse service if we suspect misuse, unlawful activity, or violation of these terms.

3. User Responsibilities

By using this website, you agree:

  • To provide accurate and up-to-date information when contacting us.
  • Not to use the website for unlawful purposes.
  • Not to attempt to access restricted areas or interfere with the functionality of the site.

4. Pricing & Payments

All pricing for services will be discussed and confirmed before any work begins. Quotes are valid for 30 days and may be subject to change based on scope or additional issues found.

Payment is due upon completion of work unless otherwise agreed in writing.

5. Cancellations & Refunds

You may cancel a booked service with at least 24 hours' notice. Cancellations made with less than 24 hours' notice may incur a call-out charge.

Refunds are only issued where services were not provided as agreed or cannot be completed due to technical or logistical issues on our part.

6. Liability Disclaimer

We aim to deliver professional, reliable service. However, ByteCraft Forge is not liable for:

  • Data loss due to hardware failure or client oversight.
  • Damage caused by misuse after repair or service.
  • Delays due to third-party suppliers or shipping.

We recommend that customers back up important data before any repair work.

7. Intellectual Property

All content, logos, and visuals on this website are the property of ByteCraft Forge unless otherwise credited. You may not copy, reproduce, or use any material from this website without our written permission.

8. Links to Third-Party Sites

This website may contain links to third-party websites. ByteCraft Forge is not responsible for the content, policies, or practices of any external sites.

9. Modifications to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with a new "Effective Date." Your continued use of our website after changes are posted indicates your acceptance of the updated terms.

10. Contact Information

If you have any questions about these Terms, please contact:

ByteCraft Forge

Email: emissontt28@gmail.com

Phone: 07985 026073

Location: Carmarthen, Wales, UK